Welcome to On the FrontLine. The 360° view of risk.

The power of reinvention

Following the impressive financial performance that Crawford achieved in 2016, President and Chief Executive Officer Harsha V. Agadi discusses how he sees the firm building on that momentum


A global mindset

Francisco Garcia and Kirsten Early explain why some short-term pain is worth the longer-term gain when it comes to putting together a global TPA program

First on the Scene: Keeping track of Matthew

While Hurricane Matthew did not have the same impact as Superstorm Sandy, the track that it tool and the swathe of damage it caused put the full range of Crawford’s U.S. capabilities to the test

A tale of three earthquakes

Three countries, three earthquakes, three unique loss adjusting challenges. Paul Ogni, Javier Carvallp and Peter Ziegler give their firsthand accounts of dealing with earthquakes in Italy, Chile and New Zealand > more

3D: Supply chain resilience

Where do we need to see the biggest steps taken to enhance future supply chain resilience? We ask three industry experts for their views on strengthening the supply chain > more

How marine became a catastrophe class of business

With two $3 Billion losses under its belt, the marine and cargo insurance industry has awoken to the real potential of major catastrophe losses. The challenge for an industry dealing with multiple pressures is how to measure, manage and price for these growing pressures > more

Keeping it all on record

Broadspire’s President and Chief Executive Officer, Danielle Lisenbey, considers the impact of OSHA’s new electronic recordkeeping rule on employers and their TPAs > more

InsurTech: Embracing the disruptive age

The risk and Insurance industry is on the cusp of significant technological change. Crawford’s newly appointed global chief operating officer, Andrew Robinson, outlines three broad trends to watch out for in the rapidly expanding InsurTech arena > more

Our mission is to help advance understanding of business risks and facilitate strategic decision-making through capitalizing on the expertise, global reach and unique data insight afforded by Crawford and its industry partners”

Editorial Team

Lynn Cufley

Marketing & Communications Director, International, Crawford & Company

Sue Hale

International Marketing Manager, Crawford & Company

Suzanne Hirst

Publisher, OTF, Director, Zebra Media

Helen Yates

Editor, OTF, Director, Zebra Media

Nigel Allen

Contributor, OTF, Director, Zebra Media